Zoho Unveils Africa Digital Enabler Plan to Assist Small Busineses in Nigeria, Opens new Office

The multinational technology company Zoho today introduced its Zoho Africa Digital Enabler package in Nigeria in order to assist small businesses in beginning their digital transformation.

The business, which saw a 74 percent increase in business in Nigeria last year, also revealed plans to establish an office in Lagos and hire additional locals for positions involving direct contact with customers. The announcements were announced in conjunction with Zoholics Nigeria, the company’s inaugural user conference in the nation, which took place at the Four Points by Sheraton Lagos.

Hyther Nizam, President of Zoho MEA, said, “As part of ‘transnational localism’ strategy where our growth is underpinned with that of the region, we bring our worldwide skills to support the creation of self-sufficient economic clusters. “We began by making our products available at local prices, employing locals, and now creating an office here to serve our expanding client base while also expanding our partner network in the nation. The Zoho Africa Digital Enabler bundle is made to give micro and small enterprises a transition to digital transformation, as well.

Small businesses with up to five employees can kickstart their digital transformation with the support of the Zoho Africa Digital Enabler package. Starting on July 1, 2022, for a period of three months, this bundle will offer new Zoho users a selection of 10 top apps at a 50% discount:

Zoho Workplace

A comprehensive platform called Zoho Workplace unifies communication, productivity, and collaboration technologies and incorporates them into other business operations. Zoho Workplace is a suite of eight tightly integrated apps that hybrid teams can use to get work done and collaborate with each other quickly. It is centered around its secure business email (Zoho Mail), team chat (Zoho Cliq), and online office suite (Zoho Writer, Zoho Sheet, Zoho Show, and Zoho WorkDrive). Businesses can efficiently interact and work in a hybrid environment thanks to the platform’s additional features, which include video conferencing (Zoho Meeting), an enterprise townhall (Zoho Connect), AI-based search (Zia Search), and other security and administrative capabilities. The most well-liked Zoho product in Nigeria is Zoho Workplace.

Bigin

Bigin is a pipeline-centric CRM that was created primarily to assist MSMEs in managing their customer interactions and keeping track of their clients without having to worry about prohibitive pricing or difficult-to-use features. It has the ability to set up several pipelines with movable phases according to the operational style of a company in less than 30 minutes. Users get access to contextual information while placing or receiving calls within the system. Prospects can be contacted via email, web forms, online meetings, and Twitter, and repetitive chores can be automated. Additionally, it offers contextual dashboards that provide firms a snapshot of their sales. Bigin connects with well-known corporate applications from third parties, like Google Workspace, Microsoft 365, Zoom, Mailchimp, etc.

Zoho Invoice

Businesses can manage numerous projects, track time, design and distribute customized invoices, and accurately bill clients using Zoho Invoice. They can also increase their cash flow by automatically reminding consumers to make payments, as well as by getting paid online more quickly with PayPal and debit/credit cards. Additionally, companies may easily scan their expenditure receipts to record and track their expenses. Additionally, they will be able to monitor the taxes applied to each transaction and provide clients with a self-service site where they can examine their invoices, projects, and make payments. With access to 30+ real-time data on indicators like top-selling products, pending payments, and more, businesses will have total visibility into their financial situation. Globally, Zoho Invoice is free to use.

Businesses may use Zoho Invoice with Bigin to sync customer and item data, doing away with the need to enter duplicate data. For improved productivity and collaboration, they can also contextually interact with Zoho Workplace applications. All of the items are accessible as mobile apps for iOS and Android devices.

Businesses who purchase the Zoho Africa Digital Enabler package will have access to the regular support services. This enables access to email help, a self-service portal, community forums, and remote assistance. Additionally, it offers telephone help and live chat support throughout business hours, five days each week.

Enterprise technology is excessively expensive and out of reach for small enterprises, according to Nizam. In order to help them begin their digital transformation journey and break down the barrier to technology adoption, we want to help them be more agile and quick to respond to shifting market conditions. Because the products are offered at local prices, firms can avoid cost changes brought on by fluctuating currency exchange rates, which is advantageous in the current unsteady economic climate. We believe that by utilizing cloud technology, Nigerian firms will take advantage of this initiative and accelerate their growth.

In order to avail the Zoho Africa Digital Enabler package, please visit: https://zoho.to/ZADE

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