How Toresttech Community Is Elevating Africa’s IT Support Professionals

For years, IT support professionals have been the unsung heroes of the technology world, essential yet often overlooked. This reality struck Toritseju Boyo during his own career in the field, where he witnessed talented colleagues struggle with limited growth opportunities and a lack of community.
This powerful observation sparked a mission: to build a platform where IT support professionals could find mentorship, visibility, and global opportunities. What began as the Toresttech Community has now evolved into an expanding ecosystem, including the upcoming freelance web-app “Veryn,” both designed to empower tech professionals across Africa and beyond.

In this exclusive conversation with Techtrends Africa, the innovator behind Toresttech shares how they’re transforming the IT support landscape from a solitary role into a connected, valued, and globally competitive career path.

What Sparked This Innovation?
Toritseju Boyo : My journey began from a simple but powerful observation: the IT Support career was deeply unrecognized and undervalued, despite being one of the most critical pillars of technology-driven organizations. After working in the field, I realized there was little mentorship or community. Many IT Support specialists struggled silently.
That inspired me to create Toresttech Community to mentor, guide, and empower these professionals. Today, we’re expanding our impact by building “Veryn,” a dedicated freelance platform that will enable IT professionals to showcase their expertise and connect with global clients.

Which Challenge Are You Solving, and for Whom?
We’re addressing two key challenges: the lack of recognition and structured mentorship for IT Support professionals, and the limited access to job and freelance opportunities for IT professionals across Africa and beyond.

Through Toresttech Community, we’re solving the first by offering mentorship, guidance, and resources to help professionals grow their careers confidently. And with our upcoming freelance web-app, we’re addressing the second, connecting IT Support and IT professionals directly with global clients, projects, and organizations that need their expertise. This opens new pathways for employment, entrepreneurship, and cross-border collaboration.

How Does Your Innovation Work?
Toresttech functions as both a mentorship community and an innovation platform. On one hand, it connects IT Support professionals with mentorship, technical learning sessions, and networking opportunities. On the other, it’s evolving into a digital ecosystem that helps professionals access real job opportunities.

Veryn will allow IT and IT Support professionals to create profiles, showcase skills, apply for projects, and collaborate with clients and organizations globally. The system will ensure transparent transactions, verified talent, and secure engagement, helping professionals turn their skills into income while clients find trusted tech talent quickly.

What Has Been Your Biggest Challenge?
One major challenge has been changing perceptions, helping people understand that IT Support and related roles are strategic, not secondary. Another has been resource limitations from funding for technology infrastructure to maintaining scalable systems that can serve users across multiple African regions.

Building Veryn also comes with the challenge of ensuring accessibility and user trust. Many African IT professionals face issues such as unstable internet access or lack of visibility on global freelance platforms, and addressing these realities requires careful design, partnerships, and community engagement.

How Is Your Innovation Making a Tangible Difference?
Our mentorship programs have already helped hundreds of professionals build confidence, gain certifications, secure jobs, and grow in their careers. Beyond personal success, the Toresttech Community has become a space for collaboration, shared learning, and global networking.

The upcoming freelance web-app will deepen that impact by creating economic opportunities for IT and IT Support professionals, enabling them to work remotely with clients, earn globally, and showcase African tech talent on an international stage. The community now has members from African countries, the UK, USA, Canada, Australia, and beyond, each contributing to and benefiting from a growing global tech ecosystem.

This continued innovation and commitment to empowering IT professionals has earned us the Global Recognition Award 2025, a testament to our tangible impact and forward-thinking contribution to technology advancement.

What Are Your Next Goals?
Our immediate focus is to launch and scale Veryn, transforming it into a trusted global marketplace for IT professionals. The long-term goal is to develop it into a mobile app, ensuring users can connect and work seamlessly from anywhere.

We’re also focusing on expanding structured mentorship programs, certification sponsorships, and training collaborations with educational institutions and tech companies, helping build a pipeline of skilled IT professionals across Africa.

What Trends Will Shape Africa’s IT Sector?
Africa’s IT landscape is entering a transformative phase. I see freelance and hybrid employment models becoming dominant, with African tech talent gaining global relevance. There’s also a growing shift toward community-led learning and decentralized career growth, where mentorship and peer networks play key roles. That’s why we’re building not just a product, but a sustainable ecosystem for IT professionals to learn, connect, and earn.

What Advice Do You Have for Aspiring African Innovators?
Focus on solving problems you truly understand. Innovation should come from empathy, knowing what people in your industry or community genuinely need. Don’t wait for ideal conditions or perfect resources; start small, stay consistent, and let impact guide your growth.

Also, invest in the community. Innovation that empowers others lasts longer and spreads faster. Every challenge you overcome becomes part of the story that inspires the next generation of African innovators.

How Can Investors and Organizations Support You?
We welcome partnerships to scale Veryn, sponsor mentorship programs, or co-create training opportunities. Interested partners can reach us at [email protected] or connect directly on LinkedIn to explore impactful collaborations.

From a simple observation to a globally recognized community, Toresttech is rewriting the narrative for IT support professionals. By combining mentorship with economic opportunity, this innovator is ensuring that the backbone of the tech industry finally receives the recognition and value it deserves.

Editor’s Note:
At Techtrends Africa, we believe innovations like Toresttech’s remind us that progress in Africa is not just about technology, but about people, purpose, and the vision to uplift entire professions. Innovators like this are building ecosystems where talent meets opportunity, and we’ll continue spotlighting such changemakers across the continent.

Have a story to share? Know an African innovator making waves? Pitch their story to [email protected] and let’s tell it to the world.