Instabug raises $46 M Series B Fund to develop mobile observability and performance monitoring platform

Instabug, an Egyptian software company that offers bug reporting, app performance monitoring, crash reporting, in-app chats, and user surveys for mobile apps, has raised $46 million in Series B funding led by global software investor Insight Partners, with participation from existing investor Accel and new investors Forgepoint Capital and Endeavor.

The new funding will allow Instabug to continue fulfilling its purpose of providing performance measurements and issue visibility to engineering teams, as well as customer insights and direct user input to product teams. Instabug is creating the first mobile observability and performance monitoring platform by extending its proactive issue detection, advanced debugging, and alert management capabilities.

“Mobile applications and our interactions with them have been evolving for almost 15 years, but only in the last few have these interactions become the primary way we connect with companies and services all around us,” said Omar Gabr, CEO and co-founder of Instabug. Banking, transportation, retail, and education leaders have realized that mobile applications are the key method customers will interact with their brands and products. As these businesses raise their investment in a mobile-first strategy to consumer engagement, this extra financing will help us create more strategic collaborations with them.”

Instabug reached over 2.7 billion mobile devices in 2021, processed 110 billion mobile sessions and 4.2 billion issues, and drove a significant increase in year-over-year bookings, adding enterprise leaders like DoorDash, Verizon, IHG, ABInveb, Porsche, Qualtrics, Gojek, and others to its customer base.

Mobile developers and organizations who place a high importance on understanding the performance of their mobile apps and the user experiences they give need Instabug’s widely used bug, crash reporting, and performance monitoring solutions.

“Today’s digital brands and services are increasingly seeking purpose-built mobile solutions that improve their goods and experiences,” Ganesh Bell, Managing Director of Insight Partners, explained. “Instabug is well-positioned to lead the emerging mobile app observability and monitoring field because the firm has always treated mobile as a first-class citizen, and its leadership has a deep grasp of the needs of mobile-focused/mobile-first organizations and developers.”

“Mobile developers and teams can no longer rely on server-side performance monitoring alone to understand and improve their app experience,” stated Moataz Soliman, CTO and co-founder of Instabug. “ “When designing and upgrading web-based applications, mobile developers have not had access to the same level of observability, performance, or user-level insights that web developers have had in the past.” We seek to provide mobile teams with the visibility they’ve been lacking, and we’re working hard to establish ourselves as the industry standard for client-side performance monitoring and management, trusted by both developers and major digital businesses.

Instabug was established in the year 2014.

Instabug had approximately 25,000 companies as of September 2019, 400 million reported issues and feedbacks, and 2 billion devices running their SDK globally.

Android, iOS, Cordova, Ionic, Xamarin, and web developers use Instabug’s software development kit (SDK) for beta testing and live production versions of their apps.