Insight into Challenges of Customer Experiences and Developing Effective Customer Experience Strategy

If am writing this article with reference to customer service and experience in developed countries, I will probably not start this way. Each time I hear most companies and organizations especially the banks in Nigeria talk about customer service and customer service day, I don’t ever take them seriously because am yet to see any…

BlackBerry Launches the New BlackBerry Z10 Smartphone in Nigeria

BlackBerry Launches the New BlackBerry Z10 Smartphone in Nigeria

Just few weeks ago Blackberry launched two Phones-the Z10 and the Q10 riding on the new Platform 10. Two days ago BlackBerry officially announced the new BlackBerry® Z10 smartphone is launching in Nigeria. The BlackBerry Z10,powered by BlackBerry® 10, will come in black and white and will be available from Friday 1st March from carriers…

Opportunity for Nigerian Students in Student Research Showcase 2013

The Student Research Showcase is an innovative web-based competition which affords a great opportunity for students to compete in an international event without paying expensive travel costs. Students are invited to submit project descriptions for consideration to present.Judging categories include Behavioral Sciences, Biochemistry, Cellular & Molecular Biology, Chemistry, Ecology & Evolutionary Biology, Engineering, Environmental Sciences, Geo-Sciences,…

Nigeria Digital Sense Forum on Internet Governance for Development (IG4D) Holds in Lagos

All is now set for the two-day 2013 edition of the Nigeria DigitalSENSE Forum on Internet Governance for Development (IG4D), holding at the Welcome Centre Hotels, Lagos between March 7 and 8 under the chairmanship of the chief executive, Condata Systems and former President, Nigeria Computer Society (NCS), Dr. Chris Nwannenna. Executive Director, Operations at…

Jim Ovia-Founder Visafone Network Nigeria Speaks on Framework for Entrepreneurship and Venture Capital in the ICT Industry in Nigeria – The Role of Software

Later today,The Institute of Software Practitioners of Nigeria (ISPON) will hold her annual President Dinner where Sir Jim Ovia – Founder of Visafone Networks, would be delivering the Keynote on “Framework for Entrepreneurship and Venture Capital in the ICT Industry – The Role of Software”, Highlight of the event will be the unveiling of Jim…

Internet Corporation for Assigned Names and Numbers Appoints Lanre Ajayi into Expert Working Group on gTLD Directory Services.

Engr. Ajayi is the Managing Director of Pinet Informatics Limited, one of the first ISPs in Nigeria. He is the President of the Association of Telecommunications Companies of Nigeria (ATCON). He has served as the Vice-Chairman of the Internet Service Providers Association of Nigeria (ISPAN) and Africa ISP Association (AfrISPA). He is a founding member…

Phase3 Telecom to provide high-speed Broadband for Nigerian rural schools

ATCON News this week have it that Phase3 Telecom, a Nigerian aerial fibre infrastructure company, will provide high-speed broadband connectivity via its Open Access Network to schools in rural parts of Nigeria. Stanley Jegede, Chief Executive of Phase3, said the project will allow schools to further utilise ICT. The company already supports education in Nigeria…

Oracle Customer Experience Summit Nigeria

Today, consumers call the shots. With globalization and the internet providing nearly unlimited choices, power has shifted from corporations to consumers. This shift makes it nearly impossible for companies to sustain differentiation based solely on price or product. The only option that remains is the customer experience.Devices and channels such as mobile, social and web,…

eLearning Africa Photo Competition 2013 –Where Tradition and ICT Innovation Meet.

eLearning Africa Photo Competition 2013 –Where Tradition and ICT Innovation Meet.

  The eLearning Africa Photo Competition is back this year in its fourth edition. Under the theme of “Tradition and ICT innovation: a couple with potential”, budding photographers are encouraged to send in their photos depicting how ICT is enhancing the way individuals and communities in Africa live, learn, cooperate and connect. ICT can offer…

Why 2013 is a year for Great Technology Development in Nigeria.

Why 2013 is a year for Great Technology Development in Nigeria.

It really makes sense when Peter Drucker-a business philosopher says the very best way to predict the future is to create it. Realizing that Technology is one vital sector that impacts on every aspect of the economy, be it Health, Agriculture, Education, Finance and also governance, helps nations make adequate budget and plan for her…

Research in Motion Changes name to Blackberry, Launches Two Phones on the new Platform 10.

Few days ago I got this detailed press report that Research in Motion(RIM) has finally changed their name to Blackberry and launched two phones on the much awaited Platform 10. I am yet to have access to the new phones to review them but within few days of this launch have received more than ten…

Nigerian Communications Commission Reduces SMS Tariff

  The Nigerian Communications Commission (NCC),the regulatory body of the telecommunications industry in Nigeria has announced a new price cap of N4.00 per message for all domestic off-net short messaging service with effect from February 5, in the first regulatory intervention of the year to bring down the cost of SMS.Read the rest story  here.

Women In Technology In Nigeria (WITIN) Opens Mobile Apps Challenge for Girls in Nigeria

As part of the ITU’s Girls in ICT project & Tech Needs Girls campaign, Women in Technology in Nigeria  brings Technovation Challenge to Nigeria. The Mobile App Challenge was opened on Monday for secondary  school girls(ages 13-18) who would  work in teams of 5s to develop mobile apps, conduct market research, write business plans, and…

2012 Information Retention and eDiscovery Survey by Symantec

Symantec Corp recently announced the findings of its 2012 Information Retention and eDiscovery Survey which examined how enterprises manage their ever-growing volumes of electronically stored information (ESI) and prepare for the eventuality of an eDiscovery request. The study found the percentage of organizations without a formal information retention plan dropped by half from the 2011…

Oracle Delivers Infrastructure as a Service for Data Centers

Following a press statement made available to us by SY&T Communications Limited Oracle has announced Oracle Infrastructure as a Service (Oracle IaaS) with Capacity on Demand.Oracle IaaS enables organizations to deploy fully integrated Engineered Systems, including Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud,Oracle SPARC SuperCluster, Oracle Exalytics In-Memory Machine and Oracle Sun ZFS Storage…

Nokia, Microsoft, Dalberg organize Innovation for Vision 20:2020 Forum in Nigeria

Nokia, Microsoft, Dalberg organize Innovation for Vision 20:2020 Forum in Nigeria

Nokia, Microsoft, Dalberg organized Innovation for Vision 20:2020 Forum to boost Nigeria’s economy and to stimulate discussion about the role of ICT’s and innovation in catalyzing development Global phone manufacturer, Nokia in partnership with leading Software maker, Microsoft and Dalberg Global Development Advisors organized a full day forum to discuss ways the ICT sector can…

Oracle Cloud Strategy Offers Complete,Social and Mobile Cloud Services-Mark Hurd

With explosion in data as a result of increased use of the social networks and connected mobile devices globally, data is growing so big reaching a worldwide total of 7.9 zeta bytes (or eight trillion gigabytes) by 2015.Businesses today are faced with the challenge of keeping up with satisfying their customers ever increasing demand while…

How Mobile Phone Penetration is Driving Internet usage in Africa.

A research commissioned by mobile advertising network, Twinpine has given fresh insight into the unprecedented growth of the African mobile market, revealing that mobile penetration is driving internet usage across West Africa and playing a fundamental role in fuelling economic growth. The study – An analysis of Mobile Technology in West Africa: The Case Of…

Be at the Biggest Global Event Dedicated to Cloud-The Oracle CloudWorld 2013

On the 15th of January at Dubai, you will have the opportunity to learn about the World’s most comprehensive Cloud on Planet Earth..As more than 25 million users rely on Oracle Cloud every day, there is certainly something of interest for Nigeria and Nigerian businesses to learn from beyond what we had at Oracle Nigeria…

The Future of Software Development in Nigeria

  A COMMUNIQUE ON INSTITUTE OF SOFTWARE PRACTITIONERS O F NIGERIA(ISPON) – NATIONAL SOFTWARE CONFERENCE AND COMPETITION – TINAPA, CALABAR, CROSS-RIVER STATE – FEDERAL REPUBLIC OF NIGERIA – 2012. The Cloud has been identified and indeed become the latest strategic roadmap for ICT development at all levels of engagement. As the Internet continues to transform…

TechLaunchPad: Opportunity for Software Developers in Nigeria

The Federal Ministry of Communications Technology Nigeria in collaboration with industry partners like Accenture, Access bank, Chevron, Digital Jewels, Exxon Mobil, Firstbank and Total, has launched a Technology Innovation Programme called Techlaunchpad to nurture and develop software entrepreneurs who have a vision to build successful software companies that support the industry. Techlaunchpad is a Public…

Be Part of TECHWOMEN: A Professional Mentorship and Exchange Program for African Women in Technology

Be Part of TECHWOMEN: A Professional Mentorship and Exchange Program for African Women in Technology

TechWomen brings emerging women leaders in Science, Technology, Engineering and Mathematics (STEM) from the Middle East and Africa together with their counterparts in the United States for a professional mentorship and exchange program. TechWomen connects and supports the next generation of women leaders in STEM fields by providing them access and opportunity to advance their…

Learn How Oracle Cloud Services can Transform Your Organisation at the CloudWorld 2013-Dubai

Learn How Oracle Cloud Services can Transform Your Organisation at the CloudWorld 2013-Dubai

Mobile, social, and cloud are redefining how business gets done this days. Immediate access to the latest technologies is essential to be able to innovate and thrive. In order not to be left behind as an organisation and business, discover your next steps at Oracle CloudWorld, a premier executive event series hosted by Oracle and…

m-Wise Develops Mobile Marketing and Advertising Strategy for Businesses and Institutions in Africa.

m-Wise Develops Mobile Marketing and Advertising Strategy for Businesses and Institutions in Africa.

Mobile phone and related services and opportunities are said to be the future for Africa, but often times leveraging these opportunities have become increasingly challenging for businesses in Africa. How do we monetize mobile content and applications?The first step is to develop a mobile marketing or advertising  strategy for your business. Introducing to you m-Wise…

Facebook and Nokia partner on the new Nokia Asha 205

The new Nokia Asha 205 is the first Nokia device to feature a dedicated Facebook button Facebook and Nokia have announced recently an innovation with the introduction of a built-in Facebook button available on the new Nokia Asha 205. The Nokia Asha 205 is the first Nokia phone that includes a dedicated Facebook button, designed for…

INTEL Begins Massive Training of Teachers In Nigeria

INTEL Begins Massive Training of Teachers In Nigeria

As quality education is key to national development, Intel-a leading Technology Company has begun a massive training programme for Nigerian teachers-in-training beginning with the Sa’adatu Rimi College of Education Kumbotso, Kano state. Reputed to be the largest teacher training institute in Nigeria it has a student enrolment of over twenty thousand. Over 50 lecturers of…