customer satisfaction
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Improving Service Experience to Increase Customer Satisfaction

Customer satisfaction should be a business aim as it is vital to success for all brands. Customer satisfaction can be improved through user experience, which can have a favorable impact on your company’s return on investment (ROI). A happy customer is a satisfied customer. Customers that are dissatisfied with your service are less likely to return. From research,…

Webfleet Solutions

How Fleet Managers Can Keep Their Trucks and Cargo Safe on SA Roads

Truck hijackings in South Africa continue to affect the country’s economy. These crimes have been on the rise for some years now, with Police Minister Bheki Cele reporting one of the most considerable increases (31.7%) in truck hijackings just over a year ago. Arrive Alive outlines several factors to help reduce the risk of hijackings, including the importance…

Lifestyle Inspired: Fashionable Couples Throughout History

Lifestyle Inspired: Fashionable Couples Throughout History

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Top Mobile Event in Africa Returns for the 5th Year with Key Industry Support(April 21-23 Lagos ,Nigeria)
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Top Mobile Event in Africa Returns for the 5th Year with Key Industry Support(April 21-23 Lagos ,Nigeria)

All Amber, the organisers of highly acclaimed technology conferences across Sub-Saharan Africa,have secured a wide-ranging selection of international and local partners for the 5th edition of Mobile West Africa, which is scheduled to take place between 21 and 23 April in Lagos, Nigeria. Organisations confirmed to sponsor and exhibit at the event include MTN Nigeria,…

Enter for the World Bank and Wharton School Idea for Action Competition

Enter for the World Bank and Wharton School Idea for Action Competition

    Today’s youth will be responsible for delivering the post-2015 development agenda, also known as the Sustainable Development Goals (SDGs), which will replace the Millennium Development Goals (MDGs) when they expire at the end of 2015. The SDGs will be more ambitious than the MDGs, covering a broad range of interconnected issues, from sustainable economic…

Enter for the Women in Science,Technology,Engineering and Mathematics(STEM) Awards for Middle East,Africa,India and China

Enter for the Women in Science,Technology,Engineering and Mathematics(STEM) Awards for Middle East,Africa,India and China

  Across the Middle East, Africa, India and China, women executives in STEM have strived to reach the heights of their careers. They have excelled through their education, careers, and social circles, managed the challenges of home and work life whenever it has come up, and are now established on an upward career trajectory. The…

The Tony Elumelu Foundation Entrepreneurship Programme Launched $100m Programme To Empower Next Generation Of African Entrepreneurs
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The Tony Elumelu Foundation Entrepreneurship Programme Launched $100m Programme To Empower Next Generation Of African Entrepreneurs

  Watch the launch here   The Tony Elumelu Foundation has announced the launch of a $100m Pan-African entrepreneurship initiative – The Tony Elumelu Foundation Entrepreneurship Programme – a multi-year programme of training, funding, and mentoring, designed to empower the next generation of African entrepreneurs. The programme is the first initiative of its kind to…

Facebook mobilises the World to Fight Ebola

Facebook mobilises the World to Fight Ebola

  Facebook has joined several organisations that have been fighting Ebola.After Mark Zuckerberg donated $25 Million to help fight ebola See his latest effort in mobilizing the world to support this cause,in his words: I want to make sure Facebook does its part to help fight Ebola. So today, we’re announcing three things: – We’re…

Open Call for Fellowship Applications at Berkman Center for Internet and Society,Harvard University

Open Call for Fellowship Applications at Berkman Center for Internet and Society,Harvard University

          The Berkman Center for Internet & Society at Harvard University has opened its annual call for fellowship applications. This opportunity is for those who wish to spend the 2015-2016 academic year in residence in Cambridge, MA as part of Berkman’s community of pioneers, and who seek to deeply engage in…

Workshop on Scientific Applications for the Internet of Things (IoT)

Workshop on Scientific Applications for the Internet of Things (IoT)

  The Telecommunications/ICT4D Laboratory (T/ICT4D) of the Abdus Salam International Centre for Theoretical Physics (ICTP, Trieste, Italy) is organizing a Workshop on Scientific Applications for the Internet of Things (IoT) to be held at the ICTP, Trieste, Italy, from 16 to 27 March 2015. This Workshop is co-sponsored by the International Telecommunications Union, Telecommunication Development…

ITU seeks Young Innovators on Internet of Things (IoT) Projects

ITU seeks Young Innovators on Internet of Things (IoT) Projects

    International Telecommunications Union(ITU)  in partnership with the IEEE Internet of Things(IoT) Initiative through the Young Innovators Challenge 2014,are looking for the best ideas for new businesses and innovations that can take advantage of the potential of the Internet of Things (IoT) to be used for social good and thus improve lives of people…

Samsung Introduces Printing Solutions for Mobile Devices

Samsung Introduces Printing Solutions for Mobile Devices

        Samsung Xpress M2020W Wireless Printer now Available in Nigeria.     Samsung Electronics, a global giant in digital media and convergence technologies, has announced the availability of Samsung Xpress M2020W; a mono laser printers that can print from mobile devices, in the Nigerian market.   Samsung Xpress M2020W Printer prints from…

Nominations Open for Red Hat Innovation Awards 2015

Nominations Open for Red Hat Innovation Awards 2015

Red Hat, Inc.the world’s leading provider of open source solutions,yesterday announced nominations are open for the ninth annual Red Hat Innovation Awards, which will be presented during Red Hat Summit 2015, June 23-26, 2015, in Boston. “We’re always looking for new and innovative ways to highlight our customers and the ways they’re solving their business…

SE Accelerator in Stockholm invites Social Entrepreneurs working in Developing Countries

SE Accelerator in Stockholm invites Social Entrepreneurs working in Developing Countries

  Are you leading a project or an enterprise that is benefiting developing communities? Are you passionate about making the world a better place? Do you have the ambition to make your project/enterprise financially sustainable? Take the next step by applying to the SE Outreach Accelerator! The SE Outreach Accelerator is an exciting 8 week…

African Start-Ups can benefit from Washington DC 1776 Challenge Cup 2015
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African Start-Ups can benefit from Washington DC 1776 Challenge Cup 2015

  Washington, D.C ‘s 1776, the global incubator and investment fund, recently announced Challenge Cup 2015, an annual world-wide competition that spans 16 cities in 11 countries to identify the most promising startups with the best ideas to solve the world’s biggest challenges.  The competition kicks off in two U.S. cities — Washington, D.C., on October 21…

IDC:Africa’s Digital Future Remains Bright Despite Myriad Challenges

IDC:Africa’s Digital Future Remains Bright Despite Myriad Challenges

  Spurred by increased infrastructural investments, improved connectivity and affordability, positive government interventions, and the spread of mobility, the African digital media landscape is rapidly evolving, according to global IT market intelligence firm International Data Corporation (IDC). Referencing its ‘Assessment and Outlook of the Digital Media Ecosystem in Africa’ report, IDC today said the future…

Obafemi Awolowo University to host Conference on Entrepreneurship and Entrepreneurship Education

Obafemi Awolowo University to host Conference on Entrepreneurship and Entrepreneurship Education

  As nations, governments, institutions and organizations around the world are promoting and developing their entrepreneurship ecosystem, it has become obvious that entrepreneurship now holds the key to sustainable economic development in today’s world.   It can simply be put that the future of Nigeria’s growth lies majorly on how well and fast Nigeria’s entrepreneurship…

Tony Elumelu:Heirs Holdings Set to Generate at least a Quarter of Nigeria’s Power Consumption needs in the next Five years

Tony Elumelu:Heirs Holdings Set to Generate at least a Quarter of Nigeria’s Power Consumption needs in the next Five years

    Lack of Power is a major challenge to the growth of businesses and to the survival of a people in Africa especially Nigeria-one of the largest countries and economy in Africa.The Power Africa initaitive being facilitated by the US Government is an initiative to double the number of people with access to power…

Philips and the University of Johannesburg inaugurate high-tech Medical Simulation Lab to support clinical education and training
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Philips and the University of Johannesburg inaugurate high-tech Medical Simulation Lab to support clinical education and training

    Just recently,Royal Philips in collaboration with the University of Johannesburg  inaugurated a state-of-the-art medical training simulation lab on the University premises during the Johannesburg stopover of Philips’ fifth consecutive pan-African Cairo to Cape Town roadshow. This pioneering project will contribute to the hands-on training of medical students in South Africa by providing accurate simulations…

Funke Opeke MainOne CEO Joins strategic Global Discussion on Internet Governance at IGF 2014

Funke Opeke MainOne CEO Joins strategic Global Discussion on Internet Governance at IGF 2014

    The Chief Executive Officer (CEO) of MainOne-a leading provider of innovative telecom services and network solutions for businesses in West Africa, Funke Opeke, joined global policy makers, international organizations and other global internet stakeholders in Istanbul, Turkey this week to discuss “Policies Enabling Access, Growth and Development on the Internet”. The 9th Annual…

Co-creation Hub Nigeria (CcHUB) Launches $500,000 Seed Investment Program
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Co-creation Hub Nigeria (CcHUB) Launches $500,000 Seed Investment Program

      Over the years following the Technology Trends in Nigeria,of key interest has been the constant development of the Nigeria Startup Ecosystem.So it becomes an exciting news when certain progresses are being made,as we receive this great news that Co-Creation Hub Nigeria(CcHub) is boosting her incubation program with the launch of a $500,000…

Anzisha Prize for Innovative Young African Entrepreneurs Announces 2014 Finalists
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Anzisha Prize for Innovative Young African Entrepreneurs Announces 2014 Finalists

    African Leadership Academy and The MasterCard Foundation are delighted to announce the 2014 Anzisha Prize finalists., which shows strong growth in entrepreneurship activity amongst youth in West Africa. Five young women are among the 12 finalists in the running for the $75,000 prize money that will be awarded on 23 September 2014, and…

TECNO Mobile Unveils Phantom Z Smartphones In Nigeria

TECNO Mobile Unveils Phantom Z Smartphones In Nigeria

  TECNO Mobile a brand under TRANSSION Holdings, has made a bold step of market dominance in Smartphone technology within Africa with the unveiling of the phone tipped for the Smartphone of the year – Phantom Z. The event which took centre stage at the prestigious Sheraton Hotel elicited excitement from consumers as 10 lucky…

Nigeria Becomes Country Partner for GITEX 2014

Nigeria Becomes Country Partner for GITEX 2014

  Nigeria’s recent economic outlook is earning her choice positions in the global arena. As the largest economy in Africa, there has been a marked increase in foreign investment into the country. Information and Communications Technology is growing at a great speed fostering Technology Entrepreneurship and building the Nigeria Start-Up Ecosystem. This year ,Nigeria is…

THINK-A new Technology Incubator in Kigali,Rwanda Opens Applications for Start-Ups in Africa

THINK-A new Technology Incubator in Kigali,Rwanda Opens Applications for Start-Ups in Africa

    With increased number of Technology Hubs and Incubators in several countries in Africa,the continent is no doubt fast becoming the home for Technology start-ups promoting Technology Entrepreneurship in Africa.The latest of such initiative is called think based in Kigali,Rwanda. Think,the newly established tech incubator in Kigali announced recently  the call for applications to technology…

Top Media and Communication Expert -Uche Nworah becomes the MD/CEO of Anambra Broadcasting Service.

Top Media and Communication Expert -Uche Nworah becomes the MD/CEO of Anambra Broadcasting Service.

    One of the sectors that has been so revolutionised by Technology is the Media. As the media play vital role in setting agenda for the development of any society, it becomes very pertinent that our people begin to realise the strategic role of the media especially in the economic empowerment of our people…

Megan Smith of Google X visits Nigeria to Explore Opportunities

Megan Smith of Google X visits Nigeria to Explore Opportunities

    Megan Smith and her team from Google X are visiting Nigeria this week and meeting up with Tech Start -ups at the Idea Hub this Friday to explore opportunities around the ecosystem in Africa. Megan Smith, who is the Vice President at Google X will also use the opportunity to support ideas from…

GSK and Save the Children offer $1 million award for Healthcare innovations in Developing countries.

GSK and Save the Children offer $1 million award for Healthcare innovations in Developing countries.

    GSK and Save the Children recently announced the launch of their second annual $1million Healthcare Innovation Award at the Partnership for Maternal, Newborn and Child Health meeting in South Africa. The award was established to identify and reward innovations in healthcare that have proven successful in reducing child deaths in developing countries. From the 27…

Inventor of Africa’s first Medical Tablet Arthur Zang from Cameroun Wins Rolex Award

Inventor of Africa’s first Medical Tablet Arthur Zang from Cameroun Wins Rolex Award

    We just got this interesting report from Africa Press Organisation that Arthur Zang, 26, from Cameroon who has invented what is believed to be Africa’s first medical tablet, that will allow health-care workers in rural areas to send the results of cardiac tests to heart specialists via a mobile-phone connection has won the…

New Partnership for Africa’s Development (NEPAD) and Africa.com Join Forces to support African Small Businesses

New Partnership for Africa’s Development (NEPAD) and Africa.com Join Forces to support African Small Businesses

      The Secretary General of the New Partnership for Africa’s Development (NEPAD)Council and the Chairman of Africa.com announced that they have signed a memorandum of understanding (MOU) with a goal of supporting socio-economic development on the African continent. Under the MOU, the two parties will support one another’s efforts in ensuring that Africa’s…